Appeals

Operators who engage in the quality review process may file an appeal when you receive a determination that you feel is not appropriate. This includes the following

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1. If you were denied certification

2. If your certification was revoked by ORH as a result of a grievance or concern review

3. If you are not satisfied with the resolution of a complaint you submitted about ORH

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If your certification was removed by ORH as a result of a grievance or concern review, you must submit your appeal within 14 calendar days in order for the certification to remain active during the appeals process.  

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All appeals must be submitted in writing and be made within 60 days of the decision or action.  Late appeals will not be considered. You may submit your appeal to appeals@ohiorecoveryhousing.org or to:

 

​Ohio Recovery Housing Business Affairs Committee Chair

Ohio Recovery Housing

200 East Campus View Blvd.

Suite 200

Columbus, OH 43235

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Include with your appeal​

•  The decision or action you are seeking to appeal

•  Any attachments or evidence that you would like considered

•  Your name, email address and phone number

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All appeals are considered by the full board of directors. A member of the Ohio Recovery Housing Board may contact you to ask you additional questions about your appeal. However, they are not required to contact you.  It is advisable to submit all information you want considered with your appeal.  

 

The Board will consider your appeal at the next full board meeting. Full board meetings occur six times per year.  A quorum of board members must be present in order to make a decision on your appeal. All decisions of the Board of Directors are final.  

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Complaints

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You may submit a complaint about Ohio Recovery Housing at anytime. 

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We encourage you to contact the Ohio Recovery Housing Executive Director, Danielle Gray at Danielle@ohiorecoveryhousing.org or 614-453-5133 with any concerns or complaints. If your complaint involves the Executive Director, you may contact the current ORH Board President as well.  

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Appropriate action will be taken based on the nature of the complaint.  

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You may also contact the National Alliance of Recovery Residences (NARR) with a concern about Ohio Recovery Housing. NARR Recommends contacting the state affiliate with your concerns first, but you may contact them at anytime.